Rose HouseChislehurst
Rose House, a detached Tudor-style house in Chislehurst

Rose House

Chislehurst

A specialist mental health and rehabilitation home for adults

6 → 7Bedrooms
18+Adults
SpecialistMental health, complex needs & dual diagnosis
ChislehurstLondon Borough of Bromley
Welcome

A real home, with specialist care at its heart

Rose House is a detached family home on a quiet, leafy road in Chislehurst, being carefully adapted into a small specialist home for adults with mental health and complex needs.

The main lounge, opening onto the garden
The main lounge

We open with six bedrooms, rising to seven. Keeping the home small means every resident is known well, support is built around the person, and the house feels like a home rather than a ward.

Rose House is run by NUNO Care, whose leadership has operated CQC-registered nursing homes since 2006, including specialist mental health care.

For commissioners & placement teams

Who we support

People we are designed for

  • Adults with severe and enduring mental health needs
  • Dual diagnosis, including co-existing substance misuse
  • Mental health needs alongside a physical disability
  • People moving on from inpatient or out-of-area placements
  • Individuals with Section 117 aftercare arrangements
  • Adults with learning disabilities
  • People recovering from substance misuse
  • Adults with sensory impairments

What placing teams can expect

  • Individual placements, each staffed to its assessed needs
  • A clear recovery plan from the first week
  • Close working with care coordinators, CMHTs and GPs
  • Regular, evidence-based progress updates
  • Referrals welcomed from Bromley and boroughs across London and the South East
Our care

Specialist care for complex needs and dual diagnosis

People come to Rose House when they need more than a standard placement can offer. Our model is built to stabilise, rebuild and move people forward, safely and at their own pace.

Staffed to each person

Every placement is staffed to its assessed needs, from shared support through to enhanced 1:1 or 2:1 where commissioned. Staffing is reviewed as the person progresses.

Experienced leadership

The home is led by a Nominated Individual who has operated CQC-registered nursing homes since 2006, with clinical oversight from a dual-qualified RN and RMN with over 30 years in care, and a Registered Manager with a mental health background.

Dual diagnosis expertise

Integrated support for mental health and substance misuse together: relapse prevention, harm reduction, and close links with community drug and alcohol services.

Recovery-focused

Person-centred care and recovery plans, positive risk-taking, daily living skills and a structured activities programme, all aimed at greater independence and a planned move-on.

Least restrictive practice

De-escalation first, with full Mental Capacity Act and DoLS compliance, and restrictive practices kept to an absolute minimum and always reviewed.

A trained, consistent team

Staff are trained in mental health, dual diagnosis, de-escalation, safeguarding and the Mental Capacity Act, with regular supervision, so residents see familiar faces.

Ernest Junior Quartey-Nunoo
Meet the founder

Ernest Junior Quartey-Nunoo

Founder & Managing Director, NUNO Care · Nominated Individual

Ernest began in care at 17, co-founding a family nursing home business in 2002, and has operated CQC-registered care homes since 2006, with a specialism in mental health care. Rose House brings that experience into a small, modern, specialist home.

Career

2002 – 2006Started in quality control at Barons Lodge, Mitcham, inspecting the home daily and driving improvements with the team, then progressed through supervisor and manager roles.
2006 onwardsDirector of three CQC-registered nursing homes: Barons Lodge, Astral Lodge and Conifers Lodge. Recruited every home manager and stood in as manager himself between appointments.
Finance & growthRaised and repaid in full over £3 million of bank finance to fund acquisitions and expansion, and led the companies' financial management through to their sale.
ConsultancyHas since advised operators on opening and running care homes, including the purchasers of the homes he sold.
TodayFounder of NUNO Care, developing specialist micro care homes, and of Novecta, the care platform that runs Rose House.

Education

Registered Managers AwardLevel 4 NVQ in Registered Manager (Adults), Edexcel, 2008. Recognised by the Chartered Management Institute.
Law120 credits of undergraduate law with The Open University: An Introduction to Law, and Law: Concepts and Perspectives.
MSc Health and Social Care Leadership and ManagementLondon Metropolitan University, studying 2026–27.
A trusted teamOver the past 20 years he has built up a team of experienced care managers, who will run Rose House under his direction. Using the Novecta app, they bring full transparency to the home, evidencing the time and attention given to every resident.
Clinical safeguarding, powered by Novecta

Every risk seen early, every action evidenced

Rose House runs on the Novecta care platform, built by care home operators and developed under the NHS DCB0129 clinical risk management standard with a named Clinical Safety Officer. Every note, medication and incident builds a live, evidenced picture of each person's care.

Electronic medication (eMAR)Given, refused and withheld doses, PRN, stock ledger and a witnessed controlled drugs register
Incidents & CQC notificationsNotifiable incidents flagged automatically, with draft CQC notifications and a tracked investigation workflow
MCA & DoLS trackerCapacity assessments and authorisations, with alerts before anything expires
Care plans with full historyScheduled reviews and a record of every change
Body maps & wound photosSkin and injury records with photographic evidence
Daily risk status & handoversA traffic-light status for each resident and shift handovers compiled automatically
Predictive care alertsHighlights patterns worth reviewing, such as changes in sleep, intake or behaviour
SafeSpace monitoringPassive Wi-Fi sensing and entrance cameras, with no cameras in private spaces
Nutrition monitoringIntake logging with repeat refusals flagged to the team
Lone working & SOSStaff check-ins with overdue alerts and an emergency button
Fire safety & PEEPsScheduled checks, personal evacuation plans and a live visitor headcount
Training & supervisionExpiry tracking for every staff member and a supervision log
Voice recordingStaff dictate notes and incidents, with read-back before saving
Reports for commissionersTrend charts and monthly reports that evidence each person's progress
Living spaces

Room to live, and room to recover

Mealtimes are shared around a large table in a bright, beautifully finished dining room, with leaded bay windows looking out over the front garden.

Generous shared spaces give residents real choice: a quiet corner to read, the lounge to watch a film together, or the garden room for activities.

Rehabilitation

An activities and rehabilitation room for complex needs

A light-filled garden room set aside for structured sessions, therapeutic activities and one-to-one work.

The programme focuses on daily living skills, confidence and independence, a few steps from the garden.

Activities and rehabilitation room
Activities & rehabilitation room
The newly fitted kitchen
The newly fitted kitchen
The kitchen

A modern kitchen built for everyday life skills

The newly fitted kitchen is the hub of the home, with an island for residents to gather, prepare food and share mealtimes with staff.

It is ideal for rehabilitation: residents can practise cooking and planning meals with support, and the induction hob is a safer choice for building confidence.

Bedrooms & bathrooms

Comfortable rooms, designed to be accessible

Bedrooms are bright and generously sized, with soft mood lighting and space for residents to make the room their own.

Ahead of opening, the home is being adapted with wider doorways, a step-free accessible entrance and accessible bathrooms, including walk-in wet-room showers.

The rear garden and decked terrace
The rear garden and decked terrace
Garden, wellness & parking

Fresh air, calm and space outdoors

A large, private, fully fenced garden with a lawn, decked terrace and patio seating, lit in the evenings.

A covered, heated outdoor lounge includes a designated smoking area for residents. An accessible parking bay sits alongside the existing driveway, with electric vehicle charging for visitors and professionals.

Garden wellness unit

  • Jacuzzi
  • Red light therapy sauna
  • Steam room
Covered outdoor lounge
Covered outdoor lounge with smoking area
The details that matter

Comfort and safety, thought through

Air conditioningKeeps rooms comfortable all year round
Video doorbell entryStaff can see who is at the door before it opens
Mood lightingSoft, adjustable lighting to help residents settle
CCTV at entrances onlyEntrances, exits and outdoor areas — never bedrooms or bathrooms
Accessible throughoutWider doorways, step-free entrance and accessible bathrooms
Quiet, residential settingA peaceful road in Chislehurst, with good links across Bromley
Floor plans

How Rose House will look

Designed for accessibility from the front door to every floor, with wheelchair turning space throughout. Proposed layout, subject to planning. Tap a plan to see it full size.

Proposed ground floor plan
Ground floor
Proposed first floor plan
First floor
Proposed second floor plan
Second floor
Upgrades underway

A full programme of works, ready for opening

Rose House is being converted from a six-bedroom family home into a specialist care home, with every upgrade chosen for safety, accessibility and clinical quality.

Accessibility

  • Through-floor lift between floors
  • Original wooden staircase repaired and retained
  • Three stairlifts
  • Garage converted into a level, step-free entrance with a stairlift and an accessible WC
  • Two new shower rooms with level-access showers, grab rails and accessible WCs
  • New and widened door openings throughout

Fire safety & security

  • 13 new fire doors with frames
  • Interlinked category L2 fire alarm system
  • Wireless IP nurse call system with emergency power backup
  • CCTV upgrade to common areas and parking

Clinical spaces

  • Dedicated medication room with locked storage and a controlled drugs cabinet
  • Clean utility room
  • Hoists, care beds and clinical equipment
  • Single-storey side extension housing the rehabilitation room and a staff room

Comfort & outside

  • Mechanical ventilation to bedrooms and bathrooms
  • New boiler, hot water cylinder and heating controls
  • Full redecoration with non-slip, clinical-grade flooring
  • New furniture and kitchen equipment
  • Accessible parking bay alongside the existing driveway
  • Two electric vehicle chargers
  • Solar panels with battery storage
  • New rear garden fencing
  • Red light therapy sauna in the garden
Referrals & enquiries

Talk to us about a placement

We welcome early conversations with commissioners, placement teams and families as we prepare to open.

1Call or email us to discuss the person's needs
2We review the referral and complete an assessment
3Visit the home and agree a transition plan together